Last updated: 1 May, 2026
This Privacy Notice applies to the website of the Biognosys Group, consisting of Biognosys AG (Switzerland), PreOmics GmbH (Germany), and biocrates life sciences gmbh (Austria) (together, the “Biognosys Group”, “we”, “us” or “our”).
The Biognosys Group website is operated by Biognosys AG, acting on behalf of the Biognosys Group. Where personal data is processed through this website or related online services, Biognosys AG, PreOmics GmbH and biocrates life sciences gmbh act as joint controllers within the meaning of applicable data protection laws, in particular Article 26 GDPR and the Swiss Federal Act on Data Protection.
This Privacy Notice explains how we collect, use, share and otherwise process personal data in connection with the Biognosys Group website and related interactions, as well as how you can exercise your data protection rights.
If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the end of this Privacy Notice. For more information about Biognosys Group, refer to the “About Us” section of our website.
Read this Privacy Notice carefully to ensure you don’t miss any information that may be relevant to you.
This Privacy Notice is relevant to:
i. Any user of, or visitor to, Biognosys Group websites, platforms, applications and other online services or products under our control (“Online Services”).
ii. Individuals who share their business contact information and other personal information with us in the framework of a potential or ongoing business relationship, during webinars, trainings or events including tradeshows or conferences, or for other business purposes, including customer services and product or laboratory services, such as current or prospective customers and their representatives; and
iii. Any members of the public who interact with Biognosys Group and individuals with whom we do business, including, but not limited to, staff of regulatory authorities and suppliers and visitors to our sites and offices.
This Privacy Notice is not applicable to any applicant, employee, contractor, or other individual working on Biognosys Group sites. If you are part of the Biognosys Group staff, please refer to the Staff Privacy Notice on the intranet of your employer. Applicants may refer to the privacy notice on the respective job portal.
In certain cases, the collection and use of personal information may be described in a separate privacy notice.
The following entities act as joint controllers for the processing of personal data in connection with the Biognosys Group website:
The joint controllers have entered into an internal arrangement pursuant to Article 26 GDPR that allocates responsibilities for compliance with data protection obligations. Biognosys AG acts as the primary contact point for data subjects and supervisory authorities in relation to the Biognosys Group website.
The personal information that we collect about you broadly falls into the following categories:
In certain cases, we may automatically collect personal information about you and the device you use when interacting with us:
Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookie Notice page.
We may collect information about you from third parties usually to complete the information we need to create or maintain our relationship with you.
In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as scientific or historical research purposes or statistical purposes) if and where this is permitted by applicable data protection laws.
As a general principle, your granting of any consent and your provision of any personal information to one or more entities of Biognosys Group is entirely voluntary; there are generally no detrimental effects on you if you choose not to consent or to provide your personal information. However, there are circumstances in which we cannot take action without certain personal data, for example because this personal data is required to process your orders or requests, manage the contractual relationship our entities maintain with you or the company you work for, or provide you with access to a specific online content or newsletter. In these cases, it will unfortunately not be possible for us to provide you with what you request without the relevant personal data.
Personal data collected via the Biognosys Group website may be processed by one or more companies within the Biognosys Group to the extent necessary for the purposes described in this Privacy Notice, including business development, customer relationship management, scientific collaborations, marketing activities, and compliance with legal obligations.
Whether you are a customer, a user of our online services (including our websites), a supplier of products and services to us, an attendee or speaker at a conference, event, or roadshow organized or attended by Biognosys Group, or you collaborate in a scientific research or project with Biognosys Group, we will process your personal information to (as applicable):
i. Create an account on our online services for you or the company or organization you work for, and maintain and update such account;
ii. Enable you to access or interact with our online resources, including webinars;
iii. Verify your identity, where required by law;
iv. Negotiate and enter into agreements (such as sales and service agreements or research collaborations) with the company or organization you work for, and fulfil your orders for products and services, and perform any obligation arising from our relationship with the company you work for, or as required by law;
v. Update orders and transactions;
vi. Contact you about products and services you may be interested in, or provide you with updates and support on products and services;
vii. Provide the company or organization for which you work with our product and services;
viii. Comply with any legal obligations that apply to us;
ix. Verify financial transactions and undertake compliance screening checks.
In accordance with the applicable local laws, and based on your consent where required, we may also:
i. Contact you to send you marketing e-mails or newsletters, marketing material via regular e-mail, or call you over the phone, to understand whether you are interested in our products and services. In these cases, you will have the opportunity to opt out from being contacted by Biognosys Group at any time;
ii. Collect personal information about you (e.g., your position, specialty, and publications) from publicly available sources such as company, university, publications websites, and combine it with personal information we have collected about you, to enhance the customer profile in support of our sales and marketing activities.
We may disclose your personal information to the following categories of recipients:
We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to understand and save your preferences for future visits and serve interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please consult our Cookies Notice.
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include regular malware scanning, creating regular backups. Your personal information is contained behind secure networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. We require the same level of diligence from any third party involved in the processing of your personal information in accordance with applicable law.
Since Biognosys Group is operating within a global network of partners, your personal information may be transferred to and processed in countries other than the country in which you reside, including the USA and the EU. Transfers of personal data outside of your country of origin are made according to the applicable data protection laws, based on your consent where required, or with the implementation of appropriate safeguards such as, but not limited to, a decision taken by the competent data protection authority declaring that the level of data protection of the country of destination is adequate, the EU Standard Contractual Clauses or similar contracts where legally permitted.
If you’d like to know more about how we ensure compliance when transferring your personal information internationally, please contact us at the contact details provided below.
We retain personal information we collect from you as long as it is necessary or technically required to achieve the purposes for which it was collected, to comply with statutory retention periods and for our legitimate interests in documentation (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Please note that in many circumstances we cannot effectively do business with you without processing some personal information about you (e.g. your contact information).
You can use our online services without consenting to cookies (unless strictly necessary); the consequence is that some features may be less tailored to you.
You have the right to opt out of receiving marketing communications at any time. Please use the unsubscribe functionality on such communications.
You may exercise your rights in respect of personal data processed under this Privacy Notice against any of the joint controllers. For efficiency and coordination purposes, requests should preferably be submitted by completing this form to Biognosys AG as the designated contact point; however, this does not affect your statutory rights vis‑à‑vis the other joint controllers. More information about specific rights for individuals domiciled in the EU/EEA or Switzerland is described below.
We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. When you contact us, we may require you to provide information to authenticate your identity to assist you with your request. If you are unable to provide this information, we may be unable to process your request.
Where we receive your personal information from our customers and process your personal information on their behalf when fulfilling our contractual duties, we may do so in the capacity of a processor. We do not have control over our customers’ privacy and security practices and processes. If your personal information has been submitted to us by a customer and you wish to exercise any of the above-mentioned rights, please contact the relevant customer directly, or provide us with the name of the customer so that we can appropriately refer your request to them.
If you are located in the EU/EEA or Switzerland the following additional privacy notice applies.
Legal Basis for processing your personal data
In accordance with applicable laws, we in most cases rely on the following legal basis to process your personal data, as appropriate:
The specific legal basis on which we rely for each of the purposes which we process your personal information for are set forth below:
| Purpose | Legal Basis |
|---|---|
Sale of our Product and Services
|
Contract Performance based on applicable contract. Legitimate Interests to provide services. Consent. |
|
Authentication Authenticate your identity, where necessary or required by law. |
Legal Obligation. Legitimate Interest. Contract Performance. |
Fulfillment of your requests
|
If your request or inquiry relates to a service you have ordered, registered for or otherwise contracted for: Contract Performance based on our Terms of Service or other applicable contract. If we are legally obligated to respond to your request or inquiry: Legal Obligation. In all other cases, Legitimate Interest as part of our commitment to provide you with good customer service. Consent. |
Compliance
|
Legal Obligations per applicable laws. Legitimate Interests in protecting customers and Biognosys. |
Marketing and communication
|
Legitimate Interest. Consent as legally required. |
|
Establish and Maintain communication with you Invite you to participate to videoconference meetings using online tools, such as Microsoft Teams. |
Consent. Contract Performance. |
|
Customer Support Process recordings of your calls with our customer services representatives to ensure we deliver high-quality service, assist in the training and development of Biognosys representatives, and generally improve our customer service to you. |
Legal Obligation. Consent. Legitimate Interest to improve our customer service and comply with any applicable legal and regulatory obligations. |
Health and Safety
|
Legal Obligation. Consent. Legitimate interest to maintain the health and safety of our employees on site. |
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.
Biognosys AG acts as the central contact on behalf of the Biognosys Group for data protection matters relating to the Group website.
If you have any questions or concerns about our use of your personal information, please contact us using the following details: